Shipping and returns
In Mexico, standard shipping costs $150 MXN, with an estimated delivery time of 7 to 10 business days*. If you need to receive your order faster, we offer express shipping for $350 MXN, with delivery in just 1 to 3 business days*. For purchases over $3,000 MXN, shipping is free and delivery time is 7 to 10 business days*.
For international shipments, the cost is $700 MXN or its equivalent in dollars, and the estimated delivery time is 10 to 15 business days*.
Returns are available within 15 business days of delivery, provided that the product has not been used and retains its original labels. Items purchased on sale are not eligible for returns or exchanges, except in the case of manufacturing defects.
* Delivery times are estimated and may be slightly adjusted due to external factors such as parcel logistics or customs.
Please review our full policies for more details.