SHIPPING POLICY

Free Shipping Mexico*: The estimated delivery time is 3 to 5 business days. Applies to all national orders over $3,000 MXN and includes free shipping.

Standard Shipping Mexico*: The estimated delivery time is 3 to 5 business days. This shipping option costs $150 MXN.

Express Shipping Mexico: The estimated delivery time is 1 to 3 business days. We offer an express service costing $350 MXN, subject to product availability and dates.

International Shipping**: The estimated delivery time is 5 to 7 business days. The shipping cost is estimated at 15 USD.

Pre order: Products purchased under pre order have an estimated delivery time of up to 10 business days from the official launch date. Once your order has been shipped, you will receive tracking information through the contact details provided in your order.

Due to shipping regulations, international deliveries to the U.S. and the European Union cannot be sent to P.O. Boxes until further notice. Please provide a physical address to ensure the delivery of your order.

*To speed up our delivery times and ensure you receive your products as soon as possible, some orders may be sent in more than one package. We recommend staying attentive to email notifications, where we will send tracking information for each shipment.

**International shipping cost may vary depending on the product type and extended or hard-to-reach areas, and does not include local taxes, customs fees, or additional charges imposed by authorities in the destination country.

Note: Delivery times are estimated and may vary due to special sales and/or external factors such as courier delays or customs complications. We appreciate your understanding in case of any delays beyond our control.